At FIBACT, we recognize that every client is unique, with their own specific culture, client base, industry focus, and approach to collaboration. That's why we take a personalized approach to onboarding, engaging in thorough discussions with new clients to truly understand their operations and goals. By sharing insights and best practices from our diverse client portfolio, we can tailor our procedures to fit each client's individual needs and ensure a successful partnership from day one.

  • Daily Update via mails, calls and status files
  • Live engagement trackers
  • Weekly/ Fortnightly check – in calls with the onshore managers & senior managers
  • Access to team’s schedule as we follow the dedicated team structure model
  • Regular review of work by the team at FIBACT before delivering to the onshore
  • Timely Timesheet submission
  • Rotation Planning
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